There are two possible workarounds for customers who don’t or can’t update to Kerio Connect 7.3.1 patch 2: To verify that open Control Panel, select Programs and then select Programs and Features and choose “Installed updates” option and look for “KB2585542” in Microsoft Windows section. How do I check if the update is installed? Microsoft Outlook fails to start with error “0x8004010f MAPI_E_NOT_FOUND”:.It is not possible to configure new Kerio Outlook Connector account in Microsoft Outlook (error 0x80042004 – Unknown error):.Kerio Outlook Connector reports that user authentication fails after opening Microsoft Outlook:.Kerio Outlook Connector is in offline mode after start of Microsoft Outlook:.Microsoft Outlook shows an error while sending an email (error 0x800CCC12 – Cannot connect to network):.Users may experience various symptoms, depending on Microsoft Outlook version they use. How do I know I’m affected? What are the symptoms? This change is not compatible with Kerio Connect server. The update changes the data flow in a network communication over TLS (SSL) secured connection used in HTTPS communication of Kerio Outlook Connector with Kerio Connect server. Recent Microsoft Windows update KB2585542 (released on Tuesday, January 10, 2012, link) changes the winhttp.dll system library which is used by Kerio Outlook Connector (Offline Edition). While using Kerio Outlook Connector Offline (KOFF), emails are not sent and the following error message is displayed (error 800CCC12) Details SSL error (mails are not sent) with MS KB2585542 installed This bug only affects Windows users running any version of Outlook with the Kerio Outlook Connecter.Ī fix for this is expected to be released by Kerio on January 12, 2012, and we will update all servers to Kerio Connect 7.3.1 Patch 2 on Friday, Janubetween 10:30PM & 11:00PM MST. A recent Microsoft Windows update KB2585542 (released on Tuesday, January 10, 2012) produces numerous errors with Kerio Outlook Connector (Offline Edition) and may result in Outlook being unable to send mail.
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